Customer Service 2

How was your ordering experience?

So you picked up the phone and it went something like this:

How was your installation experience?

They came, they installed... This is what I thought about the experience:

I got what I was promised:

Overall, this is what I think about the service I`m receiving:

We`d love for you to refer us to your friends, family and neighbors:

Were you offered a phone book with your installation?

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We heard you got our service, tell us all about it…