Toll-Free 1-800-737-3900
  • About Us
    • Our Mission
    • Broadband Stimulus Grant
    • History
    • Cameron in the Community
    • New Technology
    • Copyright Infringement
    • Long Distance Calling
    • Internet Acceptable Use Policy
    • High-Speed Internet Agreement
    • Open Internet Disclosure
    • Privacy Policy
    • Digital Cable Agreement
    • Lifeline Information
  • Legal Information
    • General Terms & Policies
    • Legal Notices
    • Lifeline
    • Public Inspection Files
  • Newsroom
    • Press Release Gallery
    • Donations & Sponsorships
    • Media Contacts
  • Careers
  • Contacts
    • Email Us
    • Office Locations
    • Media Contacts
    • Donations & Sponsorship Requests
Cameron CommunicationsCameron CommunicationsCameron CommunicationsCameron Communications
  • Our Services
    • Digital Cable
      • Enjoy Video On Demand
      • watchTVeverywhere
      • Stingray Music Channels
      • Tiers
      • Channel Guides
      • Sports, Sports & More Sports!
      • DVR
      • Closed Captioning
    • High Speed Internet
    • Reliable Phone
    • Bundle & Save
    • Business Services
  • Get Service
  • Customer Service
    • Online Resource Center
      • High Speed Internet How-To Guides
        • 3-Com Switch
        • BEC Modem
        • Vision Net Modem
        • Wireless Router
        • Linksys New Wireless Router
        • High-Speed Internet Troubleshooting
        • Internet: Miscellaneous Support
      • Digital Cable How-To Guides
        • Remote Controls
        • Set-Top Boxes
        • Digital Cable: Need Help With
        • Digital Cable: Need To Troubleshoot
      • Phone Service How-To Guides
      • Glossary of Terms
    • Office Locations
    • Payment Options
    • Tell Us What You Think
  • My Account
    • Online Bill Pay Options
    • Payment Options
    • Change Your Address
    • Understanding Your Bill
    • Billing FAQs
    • Your Camtel.net Email

BEC Modem

  • High-Speed Internet Troubleshooting
  • BEC Modem
  • Vision Net Modem
  • Wireless Router
  • 3-Com Switch
  • Linksys New Wireless Router
Home Customer Service High Speed Internet How-To Guides BEC Modem

To Connect Your Equipment

To connect your modem for the first time, follow these steps:

  • Connect the power cable to the back of the modem.
  • Connect the phone line to the back of the modem in the port labeled “line”.
  • Connect one end of your Ethernet cable to the Ethernet port on the back of the modem and the other end to the Ethernet port on your computer.

Remember: You will need to place DSL filters on all other phone jacks in your home. You will NOT need to put a DSL filter on the phone line going to your BEC Modem.

Once connected with power, both the “ASDL” and “PPP/Mail” lights will come on steady green.

bec 003

Troubleshooting Connection

If you are having problems connecting to the internet, follow these steps to reboot your modem.

  • Unplug the power cord for your Vision Net modem.
  • Count to 10 before plugging your modem back in.
  • On the front of your modem, when the “ADSL” and “PPP/Mail” lights have turned on and are steady (not flashing), try to reconnect to the Internet.

**NOTE: If the DSL light on the front of your modem continue flashing, make sure that you have your phone line plugged into the modem, and that it has a dial tone. If you still cannot receive an internet signal, please contact us.

If you are experiencing interruptions in your service-
Make sure there are no filters on the line going to your modem. These filters, while on other phone connections will make your Internet perform quickly and reliably, do not belong on the phone line that is going to your modem.

Customer Service

  • Online Resource Center
    • High Speed Internet How-To Guides
      • 3-Com Switch
      • BEC Modem
      • Vision Net Modem
      • Wireless Router
      • Linksys New Wireless Router
      • High-Speed Internet Troubleshooting
      • Internet: Miscellaneous Support
    • Digital Cable How-To Guides
      • Remote Controls
      • Set-Top Boxes
      • Digital Cable: Need Help With
      • Digital Cable: Need To Troubleshoot
    • Phone Service How-To Guides
    • Glossary of Terms
  • Office Locations
  • Payment Options
  • Tell Us What You Think
  • Hurricane Updates

Cameron Communications
is a full service broadband company, providing advanced services to both residential and business customers in rural Southwest and Central Louisiana and Southeast Texas.
Cameron Communications, LLC, Communication, Sulphur, LA

Resources

  • Online Resource Center
  • Online Bill Pay Options
  • Understanding Your Bill
  • Your Camtel.net Email
  • Glossary of Terms
  • Tell Us What You Think
  • COVID-19 Payment Plans

Customer Service

  • Why a Home Phone?
  • Channel Guides
  • Refer-All Program

Contact

1-800-737-3900

Corporate Headquarters
Cameron Parish, Carlyss,
Elizabeth, and Texas
153 West Dave Dugas Rd.
Sulphur, LA 70665 Phone: 337-583-2111
  • Our Services
  • Customer Service
  • MyAccount
Copyright 2019 American Broadband | All Rights Reserved | Powered by Bizzuka
  • Our Services
    • Digital Cable
      • Enjoy Video On Demand
      • watchTVeverywhere
      • Tiers
      • Channel Guides
      • Sports, Sports & More Sports!
      • DVR
      • Closed Captioning
    • High Speed Internet
    • Reliable Phone
    • Bundle & Save
    • Business Services
  • Get Service
  • Customer Service
    • Online Resource Center
      • High Speed Internet How-To Guides
        • 3-Com Switch
        • BEC Modem
        • Vision Net Modem
        • Wireless Router
        • Linksys New Wireless Router
        • High-Speed Internet Troubleshooting
        • Internet: Miscellaneous Support
      • Digital Cable How-To Guides
        • Remote Controls
        • Set-Top Boxes
        • Digital Cable: Need Help With
        • Digital Cable: Need To Troubleshoot
      • Phone Service How-To Guides
      • Glossary of Terms
    • Office Locations
    • Payment Options
    • Tell Us What You Think
  • MyAccount
    • Online Bill Pay Options
    • Payment Options
    • Understanding Your Bill
    • Billing FAQs
    • Your Camtel.net Email
  • About Us
    • Our Mission
    • History
    • Cameron in the Community
    • New Technology
    • Lifeline Information
    • Broadband Stimulus Grant
  • Legal Information
  • Newsroom
    • Press Release Gallery
    • Media Contacts
    • Donations & Sponsorships
  • Careers
  • Contacts
    • Email Us
    • Office Locations
    • Media Contacts
    • Donations & Sponsorship Requests
Cameron Communications