Please Note: If you find that you are having to troubleshoot your service more than once, please contact Cameron Communications. General troubleshooting tips might not be enough.
If you are experiencing poor, distorted or fuzzy images with your Digital Cable subscription, please try the following:
- Make sure your connections to your Set-Top Box and TV are plugged in tightly and securely.
- Make sure all connections are plugged in to the correct locations. (Click here to select your Set-Top Box)
- Try changing the channel. If only one channel has poor quality, chances are the transmission that we have received is of low quality, also. Check that channel later.
- Verify that your Set-Top Box and TV are on the correct resolution. To check your STB resolution, check the link above to choose your Set-Top Box. To check the TV resolution, use the buttons that are typically located on the front of your TV. You might need to contact the TV manufacturer for further instructions.