Basic Connections
Connect your power supply via the DC Input port and the power cord included with your box. Next, connect the Ethernet port with the DSL modem socket using the Ethernet cable.
TV Connections
Choose one of the available types of connections to use with your TV set. Keep in mind that HDMI and UPbPr connections are for HDTV and other connections for SDTV.
Audio Connections
- Choose one of the three types of audio connections available.
- If you have a home cinema you can connect it to your Entone using S/PDIF connector and an appropriate cable.
- To use your Hi-Fi Equipment you need to connect it to the audio output of your Entone using RCA cable.
One or More TVs are Not Working
If one or more of your TVs are not working, please check:
- The TV should be on the proper channel. TV1 should be set to channel 11, TV2 should be set to channel 23, and TV3 should be set to 39.
- Make sure you have the proper remote control for each TV. You cannot use one remote for multiple TVs.
- Unplug your Entone Box and count to 10 before plugging back in.
Remote Does Not Work/Channels Change On Other TVs
If you are experiencing trouble with your Entone Remote control (you can’t toggle channels, AND/OR when you change channels on one TV and another TV changes, also), please see below.
Your Entone remotes are labeled 1, 2 and 3 on the battery cover. Each remote is assigned to a television, and will not work with any other television other than the one it is assigned. Each remote also has a channel that the associated television must be programmed to.
For Remote 1, the television must be tuned to channel 10. For Remote 2, the television must be tuned to channel 23, and for Remote 3, the television must be tuned to channel 39.
To change the channel that is programmed into your television, press the “TV” button on your remote, and then the correct channel associated with that remote (1=10, 2=23 and 3=39). Then, press the “STB” button on your remote to return to regular channel viewing.
**NOTE: If you have verified that your TV is on the correct channel, and you’re cable isn’t working, then press the “STB” button once then the “Power” button one time. If your cable still isn’t working, please call the Support Department at Cameron Communications.
Software For Your Set-Top Box
Minerva Middleware
Middleware is the programming that is utilized between the Set-Top Box and your TV, telling your TV which channels to play, how to operate the channel guide and more. Minerva is the middleware that your Set-Top Box is programmed with. To read the user’s manual for your Minerva middleware, click here.
Troubleshooting Your Picture Quality
Picture Quality
If you are experiencing poor, distorted or fuzzy images with your Digital Cable subscription, please try the following:
- Make sure your connections to your Set-Top Box and TV are plugged in tightly and securely.
- Make sure all connections are plugged into the correct locations.
- Try changing the channel. If only one channel has poor quality, chances are the transmission that we have received is of low quality, also. Check that channel later.
- Verify that your Set-Top Box and TV are on the correct resolution.
To check your STB resolution:
- Open the Menu option via your remote control.
- Use the “UP” and “DOWN” arrow buttons to select the Resolution feature.
- Select the Resolution feature by pressing “OK”. (the feature will be highlighted in blue).
- Use the “UP” and “DOWN” arrow to loop through available choices.
- Press “OK” to select your choice.
To check the TV resolution:
Use the buttons that are typically located on the front of your TV. You might need to contact the TV manufacturer for further instructions.
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