If you have one or more TVs without a picture, please check:
Middleware is the programming that is utilized between the Set-Top Box and your TV, telling your TV which channels to play, how to operate the channel guide and more. Minerva is the middleware that your Set-Top Box is programmed with. To read the users manual for your Minerva middleware, click here.
If you are experiencing poor, distorted or fuzzy images with your Digital Cable subscription, please try the following:
To check your STB resolution:
To check the TV resolution:
Use the buttons that are typically located on the front of your TV. You might need to contact the TV manufacturer for further instructions.