UPDATED: 09/13/2020 – 3PM
This update applies to all of our customers spanning from Cameron Parish, Carlyss, Moss Bluff all the way to Central Louisiana.
Generators are being used in some of our areas to supply power to our equipment but with the amount of customers we serve and the distances between them, this is not a long term or realistic way to continue or attempt to return everyone’s communication services. Once commercial power is restored to your area, we can better assess damages to underground lines, our cabinets of equipment and equipment outside customers’ homes, in a systematic way. Please know that at this point, we are doing everything within our ability to bring communications back up to everyone and we definitely appreciate everyone’s particular situation and their patience.