As our company responds to COVID-19, the health and safety of our employees and customers remains our top priority. The services we provide are critical to the rural communities we serve, and we are committed to being there when our customers need us most.
What Cameron Communications is doing to help provide a safe environment?
When people need us most, we keep them connected.
That’s what we do.
It’s who we are.
With Cameron Communications top priorities being the health and safety of our customers and employees we want to let you know what we are doing to respond to COVID-19.
We stay up to date on requirements from the State of Louisiana and the Centers for Disease Control and Prevention and take the recommended steps to help prevent the spread of the COVID-19. We are also reinforcing safe behavior practices in every environment and providing support and guidance to our employees whenever needed. Employees who feel ill have been told to not report to work and we have specific quarantine and communication procedures in place, set forth by government agencies, if an employee is diagnosed with COVID-19 or is asked to self-isolate by a public health authority.
What can you do to help us keep our employees and other customers safe?
Every precaution is being taken to ensure the safety and health of our communities, but we need your help. If you have a previously scheduled installation or trouble, and have any concerns about your current risks, we will be happy to reschedule your appointment for a later date. We also urge customers to contact us at 1-800-737-3900 or on our website at www.camtel.com/contact-camtel/email-us-2/. Our offices are open for business but in order to help our customers and employees practice safe social distancing, we will be limiting the number of customers to THREE in our stores at this current time and masks are required. By calling or going online, we can assist you with many things, some of which include answering questions, upgrading your services, troubleshooting tips, and paying your bill online. Below are some quick links to those pages:
https://www.camtel.com/customer-service/online-resource-center/