Phone Features

Retrieving Messages and Accessing your Mailbox

To Retrieve Messages outside the Texas Telephone Area, and access your mailbox, follow these steps:

When you pick up the phone, a stuttered dial tone will indicate when a message is waiting.

1. Dial *15
2. Enter your personal password (this will have been set by you when you set your voicemail up)

To retrieve messages away from home:

1. Dial your home phone number.
2. When your voicemail picks up, press #
3. Enter your password.

To Retrieve Messages in the Texas Telephone Area, and access your mailbox, follow these steps:

When you pick up the phone, a stuttered dial tone will indicate when a message is waiting.

1. Dial 1-2-3-#
2. Enter your personal password (this will have been set by you when you set your voicemail up)

To retrieve messages away from home (SUGARTOWN):

1. Dial 337-328-MAIL (6245)
2. Dial your 10-digit phone number, followed by #
3. Enter your password.

To retrieve messages away from home (ELIZABETH & PITKIN):

1. Dial 318-634-MAIL (6245)
2. Dial your 10-digit phone number, followed by #
3. Enter your password.