Troubleshooting your Connection
If you can’t browse the Internet through your wireless connection:
-Make sure the Ethernet cable that connects the 3Com Switch to the wireless router is connected and secure.
-Make sure the 3Com Switch and the wireless router has power and is on.
All wireless routers should work by default. Do not run the installation CD that comes with the wireless router.
Other options for troubleshooting:
-Make sure your wireless switch on your computer is turned on.
-Go to the control panel of the computer, to the “Wireless Network Connections”
-Choose “View all wireless connections” and connect your computer to your router.
**Note: It might help to unplug both the Switch and the wireless route and re-plug them in, as well as reboot your computer.
If you still can’t connect to the internet, bypass the router and connect directly to the 3Com Switch with an Ethernet cable to see if service is working.
If you still cant connect to the internet after by passing the wireless router, contact us.